Symprex Support Center

Frequently Asked Questions 0

Frequently Asked Questions 9

• Are smartphones and tablets such as iPhone and iPad supported?
• Are email signatures visible when users compose emails?
• Can email signatures include logos and other graphics?
• Can users edit the email signature?
• Is it mandatory to install the agent on workstations?

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Troubleshooting 7

• Email signature does not appear when composing email in Outlook
• Email signature does not appear when composing email in OWA
• Email signature is not showing in OWA App for mobile devices
• Troubleshooting conditional statements in HTML templates
• Troubleshooting the Email Signature Manager Transport Agent

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Deployment 4

• How to deploy Outlook signatures when using Citrix XenApp
• How to deploy Outlook signatures when using Microsoft RemoteApp
• How to configure the OWA App to use the Office 365 OWA signature
• Managing the Email Signature Manager Transport Agent registration

Problems & Solutions 22

• Image in email signature is wrong size in Outlook or OWA
• Image in email signature is replaced with red X when email is created
• Image in email signature is replaced with red X when email is received
• Image in email signature in reply email is replaced with placeholder <image001.jpg>
• Email Signature Manager Agent sometimes removes all signatures

See all 22 articles

Signature Design 9

• HTML and CSS support in the Outlook email client
• Using logos and other images in email signatures
• Which fonts can be used in email signatures
• How to remove blue border around hyperlink images
• How to remove underline on hyperlinks

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Signature Injection Service 0

Release Notes 4

• Email Signature Manager V8 Release Notes
• Email Signature Manager V7 Release Notes
• Email Signature Manager V6 Release Notes
• Email Signature Manager V5 Release Notes

Tips & Tricks 1

• How to include employee photos in email signatures

Release Notes Agent 3

• Email Signature Manager Agent V3 Release Notes
• Email Signature Manager Agent V2 Release Notes
• Email Signature Manager Agent V1 Release Notes

Frequently Asked Questions 0

Troubleshooting 0

Tips & Tricks 1

• How to hide address lists and groups in the explorer

Problems & Solutions 1

• Unable to apply permissions on public folders with Exchange 2016 CU8

Release Notes 2

• Folder Permissions Manager V8 Release Notes
• Folder Permissions Manager V7 Release Notes

Archive 5

• Logon fails because connection is using Cached Exchange Mode
• Unexpected error occurs when logging on to Exchange Server
• Unexpected error occurs when expanding address lists or groups
• Unexpected error occurs when trying to expand a mailbox
• Error occurs when applying changes to delegates on specific mailbox

Frequently Asked Questions 0

Troubleshooting 0

Tips & Tricks 1

• How to hide address lists and groups in the explorer

Problems & Solutions 0

Archive 4

• Logon fails because connection is using Cached Exchange Mode
• Unexpected error occurs when logging on to Exchange Server
• Unexpected error occurs when expanding address lists or groups
• Unexpected error occurs when trying to start the Out-of-Office Manager Service

Release Notes 2

• Out-of-Office Manager V8 Release Notes
• Out-of-Office Manager V7 Release Notes

Problems & Solutions 0

Frequently Asked Questions 0

Release Notes 2

• Out-of-Office Extender V7 Release Notes
• Out-of-Office Extender V6 Release Notes

Troubleshooting 0

Other Details 0