Frequently Asked Questions

Are smartphones and tablets such as iPhone and iPad supported?
Yes, smartphones and tablets are supported. Office 365 users are supported via the OWA App on iOS and Android devices. Exchange users can have signa...
Wed, 4 Jan, 2017 at 8:40 PM
Are email signatures visible when users compose emails?
Yes, email signatures are visible when users compose email in Outlook, OWA, and the OWA App for mobile devices. However, email signatures are not visibl...
Thu, 5 Jan, 2017 at 6:00 AM
Can email signatures include logos and other graphics?
Yes, you can include logos and other graphics in email signatures.  This can be graphics such as social media icons, employee photos, and QR codes. ...
Thu, 5 Jan, 2017 at 6:00 AM
Can users edit the email signature?
Users can edit the deployed email signature when composing an email in Outlook. Users cannot save changes to the deployed email signature in the Outlook...
Wed, 11 Jan, 2017 at 6:58 PM
Is it mandatory to install the agent on workstations?
No, the Email Signature Manager Agent does not have to be installed on workstations. The Email Signature Manager Agent is a single, small executable, an...
Tue, 17 Jan, 2017 at 10:22 AM
Can the agent be configured to update signatures at logon and then exit?
Yes, the Email Signature Manager Agent can be configured to update signatures at logon and then exit. The Email Signature Manager Agent is a single, sma...
Tue, 17 Jan, 2017 at 10:26 AM
Where can I find the user's guide for Email Signature Manager version 7?
The user's guide for the current Email Signature Manager version is available at: http://docs.symprex.com/email-signature-manager/latest/html
Sat, 9 Sep, 2017 at 2:53 PM
Where can I find the user's guide for Email Signature Manager version 6?
The user's guide for Email Signature Manager version 6.4.0 is available at: http://docs.symprex.com/email-signature-manager/640/html
Sat, 9 Sep, 2017 at 1:06 PM
Where can I find the user's guide for Email Signature Manager version 5?
The user's guide for Email Signature Manager version 5.5.1 is available at: http://docs.symprex.com/email-signature-manager/551/html
Sat, 9 Sep, 2017 at 1:04 PM