Problems & Solutions

Image in email signature is wrong size in Outlook or OWA
APPLIES TO Email Signature Manager version 5.x Email Signature Manager version 6.x Email Signature Manager version 7.x SYMPTOMS In certain cir...
Tue, 17 Jan, 2017 at 9:28 AM
Image in email signature is replaced with red X when email is created
APPLIES TO Email Signature Manager version 5.x Email Signature Manager version 6.x Email Signature Manager version 7.x SYMPTOMS Image in email...
Sat, 7 Jan, 2017 at 10:22 PM
Image in email signature is replaced with red X when email is received
APPLIES TO Email Signature Manager version 5.x Email Signature Manager version 6.x Email Signature Manager version 7.x SYMPTOMS Image in email...
Sat, 7 Jan, 2017 at 10:22 PM
Image in email signature in reply email is replaced with placeholder <image001.jpg>
APPLIES TO Email Signature Manager version 5.x Email Signature Manager version 6.x Email Signature Manager version 7.x SYMPTOMS When you reply...
Sat, 7 Jan, 2017 at 10:22 PM
Email Signature Manager Agent sometimes removes all signatures
APPLIES TO Email Signature Manager version 7.x SUMMARY This article describes the symptoms and cause of a known issues where the Email Signature...
Thu, 12 Jan, 2017 at 11:48 AM
Security warning when starting SignAgent.exe and how to unblock
APPLIES TO Email Signature Manager version 7.x INFORMATION Executable files downloaded from the Internet are automatically marked by Windows as ...
Sat, 7 Jan, 2017 at 10:22 PM
Failed to create the Service Connection Point error during installation
APPLIES TO Email Signature Manager version 7.x SUMMARY This article describes the symptoms and cause of a known error about a failure to create ...
Wed, 11 Jan, 2017 at 11:02 PM
Email Signature Manager Service fails to start due to process terminating unexpectedly
APPLIES TO Email Signature Manager version 7.0.0-7.2.1 SUMMARY This article describes the symptoms and cause of a known issue where the Email Si...
Wed, 4 Jan, 2017 at 5:35 PM
The primary SMTP address must be specified when referencing a mailbox
APPLIES TO Email Signature Manager version 5.x Email Signature Manager version 6.x Email Signature Manager version 7.x SUMMARY This article de...
Sun, 8 Jan, 2017 at 12:45 AM
Signature can not be deployed to OWA because the user has a shared mailbox
APPLIES TO Email Signature Manager version 7.x SUMMARY This article describes the symptoms and cause of a problem where the service log for a us...
Tue, 17 Jan, 2017 at 10:06 AM