Email Signature Manager version 8.x
Email Signature Manager version 7.x
This article describes the symptoms and cause of a problem where the Exchange Server still uses the old version of the Email Signature Manager Transport Agent after upgrading the Transport Agent. This article also describes the resolution for this issue.
The Exchange Server still uses the old version of the Email Signature Manager Transport Agent after it has been upgraded. The Windows Control Panel shows the correct new version of the Transport Agent is installed.
The Exchange Transport Service was not restarted after upgrading the Transport Agent.
To solve the problem, restart the Exchange Transport Service.
The problem is resolved as described above.