Generate a debug log file for Out-of-Office Extender application

When troubleshooting a problem with Out-of-Office Extender, you may be asked by Symprex technical support to generate a debug log file.

Follow the steps below to generate the debug log file:

1. Start a command prompt.
2. Change directory to where the application is installed; the default is:

   C:\Program Files\Symprex\Out-of-Office Extender

3. Execute this command:
   

   Symprex.OutOfOfficeExtender.exe /LogFile=C:\Temp\OOX.log.txt /Verbose /RawData

4. Reproduce the problem; this will capture the appropriate information to the log file.
5. Close the application; if not responsive, use Windows Task Manager to terminate.
6. Locate the log file and compress it into a zip file.

When you have completed the steps, send the zip file to Symprex technical support.